Monday, September 13, 2010

System Management Software Newbie Primer

System management software is what is used to implement, manage and monitor distributed systems. The benefits can be massive, subject to the caveat that the company and its operations are big and distributed enough to warrant such a system. At some point of growth, it becomes unfeasible to run around doing manual deployment, collecting paperwork and electronic data, and then have dedicated staff working to maintain centralized records.

 

Once system management is implemented, the process becomes more streamlined. The automation starts offering immediate benefits. It enables reduction in IT staff levels and improves security and information sharing among employees and departments, and with the data already centralized, the reporting and monitoring process becomes a lot easier.

 

Installation & Management: Fast and easy automation for new installations and upgrades is the core benefit. A company with a handful of computers all located in the same office can do individual installations. But it gets harder when a company has a large setup and a gazillion computers. Introduce system management, and the problems go away, the entire process is now streamlined and automated and needs a lot less effort and manpower.

 

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis.

 

The savings start piling up because it is now cost-effective for the company to install new software and systems. Possibilities open up, including ERP and other enterprise level client server based architecture systems. The company has the capability to expand, move to distributed locations, and start adding new processes to its operations. What starts as an IT help tool ends up triggering massive changes in the company's work flow, distribution, reporting capability and productivity.

 

Security: System management helps enhance security in various ways. For starters, universal settings can be deployed on all stations, and users can be granted access based on their username and job description, regardless of which station they use. It also helps in keeping the system safe from external attacks and hacking.

 

Security patches and critical updates can be done instantaneously on all stations without any extra effort or manpower, which reduces the window that attackers can use to take advantage of bugs. The network gets centralized enterprise anti virus and malware protection. Even the data is more secure as regards hardware failure or data corruption, since everything is stored on servers with a backup system.

 

Monitoring: Other than automation and cost-reduction, the monitoring capabilities are perhaps the biggest benefit of system management. All the data flowing on the network is automatically centralized, and lends itself to greater monitoring. The network and system can be tweaked to adjust for utilization patterns. User activity monitoring helps management keep track of employees and their work patterns.

 

In summary, system management software is everything it is hyped up to be, and then some. While it has spectacular benefits and can accelerate the company's growth, the decision has to be made on a case-to-case basis. Each company has to do a cost benefit analysis and decide if the ROI is sufficient to warrant the change.

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